Dr. Donna Turner’s Psychological Practice takes care of your privacy most seriously.
This Privacy Policy tells how your data is collected, used, and protected when you communicate with us using the text messaging service.
Information Collected by Us
- Phone Number: We collect your phone number for our text messaging service.
- Message Content: The content may be temporarily stored for troubleshooting and service improvement.
How We Use Your Information
- Provision of the Service: For sending and receiving messages (reminders, appointments).
- Troubleshooting: To analyze technical issues or delivery problems.
How We Share Your Information
- With Service Providers: Directly involved third parties (e.g., Twilio).
- With Your Consent: Only shared with other parties when explicitly agreed upon.
Data Security
We employ industry-standard safeguards, though no system is 100% secure.
Retention of Data
- Phone Numbers: Retained as long as the service is in use.
- Messages: Deleted within 10 days unless required.
Options Provided to You
- Reply with "STOP" to opt out at any time.
- Contact us directly to update or remove your data.
Amendments
We may update this policy. Continued use means acceptance of changes.
Text Messaging Terms
- Consent: By texting us, you agree to receive SMS.
- To Stop: Reply "STOP".
- Support: Reply "HELP".
- Rates: Standard carrier fees apply.
Limitations
Texting is for reminders and scheduling only—not for emergencies.
Reach Out to Us
Email: drturner@drdonnaturner.com