Dr. Donna Turner’s Psychological Practice takes care of your privacy most seriously.
This Privacy Policy tells how your data is collected, used, and protected when you communicate with us using the text messaging service.
Information Collected by Us
- Phone Number: We collect your phone number for our text messaging service.
- Message Content: The content of a text message may in some cases be temporarily stored in the system for troubleshooting and improvement of services. The content of messages is not used for any marketing or advertising purposes.
How We Use Your Information
- Provision of the Service: Your phone number and message content are used for sending and receiving text messages; this includes scheduling appointments and reminders.
- Troubleshooting and Service Improvement: This may include analysis of the content of messages or device information in order to determine possible technical issues and service delivery improvement.
How We Share Your Information
- With Service Providers: Your data may be shared with third-party providers directly engaged in the provision of the text messaging service while they are obliged to protect your information.
- With Your Consent: Your information may be made available to other third parties only with your explicit consent.
Data Security
We have in place all necessary steps to protect data from unauthorized access, misuse, and illegal entry. Although we strive to provide maximum security, no method of transmission over the internet or electronic storage is entirely secure.
Retention of Data
- Phone Numbers: On the continuation of your use of our text messaging service, we will continue storing your phone number.
- Message Content: Message contents are generally deleted within ten days unless required for legal or troubleshooting reasons.
Options Provided to You
- ❖ Stop the communication by sending any text message as "STOP" to any mobile phone number associated with the text message communications at any time.
- ❖ Submit requests for access to or correction of your details by contacting us directly.
Amendments to this Privacy Policy
We may update this Privacy Policy from time to time. We shall notify the users of such an address within our site. Your continued usage of our services shall be considered as your acceptance of any changes in this respect.
Important Information on Text Messaging Services
- Consent: When you text us, you provide consent to receive texts from Dr. Donna Turner.
- To Stop Receiving SMS: Reply "STOP" to opt-out anytime.
- Support: Reply "HELP" for assistance.
- Rates: Message and data rates may apply; messaging frequency may vary.
Limitations of Text Messaging
Texting has only to do with appointment reminders and appointment schedules—non-emergency communication.
Texting is not suitable for emergencies or disclosing sensitive information.
Reach Out to Us
You can reach us through the contact provided below if you have any additional questions related to this Privacy Policy and how we manage your information:
drturner@drdonnaturner.com